If you believe you have been unfairly banned or muted, then this is the place for you to create a ticket. Please remember that using correct grammar, and being polite, providing evidence, ect. will result in you having a higher chance of getting unbanned. Please note that moderators may deal with appeals differently, and not everyone will follow a set of criteria - it's up to the mod who banned you. If you were banned by a resigned / demoted moderator, - a senior staff member will take care of that appeal.
Also please remember that a staff member will reply to your ticket as soon as possible. Creating multiple tickets and spam replying to existing tickets will result in appeal privileges being revoked. You will receive a notification once a staff member has dealt with your ticket.